Q&ABonu nomu

When should I take supplements?

There is no particular rule. You can take it all at once or divide it into multiple doses.
If you want to wake up with lactoferrin-filled skin, take it at your preferred timing, such as before going to bed.
We recommend that you continue to drink at the same time every day.

Is there a limit to how much you can take in a day?

There is no upper limit, but we recommend taking 3 capsules a day as a guide.

What should I drink?

Water or lukewarm water is preferred.

Where are they manufactured?

We manufacture mainly in factories that have received GMP compliance certification in Japan.
GMP (Good Manufacturing Practice) is a third-party certification system supported by the Ministry of Health, Labor and Welfare.
It is a process control standard necessary for safe manufacturing and maintaining constant quality in each process from receipt of raw materials to manufacturing and shipping.

Are there any points to be aware of when using it in combination with medicines or other supplements?

Depending on the types of medicines used in combination and the ingredients contained in supplements, it may be necessary to be careful when taking them together.
Please use after consulting with your family doctor.

I have a food allergy, is it okay to take it?

Please refrain from using the following raw materials if you are concerned about food allergies.
Or please consult your doctor.

Maltitol (produced in Japan), lactose, lactic acid bacteria powder (sterilized) (contains milk components), porcine placenta extract, lemon balm extract, vegetable lactic acid bacteria powder (sterilized) / lactoferrin (derived from milk), cellulose, shellac, CMC-Na , Calcium Stearate, Sucrose Fatty Acid Ester, Silicon Dioxide, L-Arginine, Sorbitol, Vitamin C, Vitamin B2, Vitamin B6

I am allergic to milk, can I take it?

We use ingredients derived from milk as raw materials.
Do not use if you have a milk allergy and consult your doctor.

Is there an expiration date?

Please check the expiration date on the bottom of the package.

Why is enteric coated lactoferrin preferred?

Lactoferrin exerts various functions by binding to and being absorbed by receptors called receptors in the small intestine. However, lactoferrin, which is a protein, is weak against stomach acid and is degraded before it reaches the small intestine, making it a difficult component to take into the body as it is.

Bonu nomu is a special coating technology designed to dissolve after reaching the intestine without being dissolved by stomach acid.

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What is it like to use it?

It has a smooth application and spreads well, and it blends into the skin.

What effect does it have?

The highly moisturizing ingredient lactoferrin keeps the skin moisturized, prevents problems such as rough skin due to dryness, and leads to firm, elastic and healthy skin.

What ingredients do you use?

Water, BG, triethylhexanoin, DPG, isostearyl isostearate,
Pentylene Glycol, Saccharomyces/Rice Ferment, Glyceryl Stearate (SE), Cetearyl Alcohol,
Lactoferrin (Milk), Ethylhexylglycerin, Propanediol, Lime Juice, Melissa Leaf Extract,
Orange juice, lemon juice, melon placenta extract, grapefruit fruit extract, hawthorn extract, jujube fruit extract,
Apple fruit extract, lactobacillus/soymilk fermented liquid, pseudoalteromonas fermented extract, ginger extract, centella asiatica extract, thyme flower/leaf extract, 3-O-ethylascorbic acid, sodium salicylate, agar, ceteth-20,
Sorbitan stearate, citric acid, phenoxyethanol

Can it be used on any skin type?

yes. Dry skin, oily skin, mixed skin, and various skin types can be used, but please refrain from using if you are allergic to the ingredients used.

Considering the burden on the skin, it is mainly blended with naturally derived ingredients. The following ingredients are not used.
6 Free: Silicon, Paraben, Synthetic Color, Alcohol (Ethanol), Mineral Oil, Fragrance

However, since there is compatibility depending on physical condition, we recommend that you do a patch test before use if you are unsure. Also, if you feel any abnormality on your skin, please refrain from using it.

It seems to contain surfactants and preservatives, but does it affect the skin?

We use the minimum amount of surfactant required to emulsify the product.
In addition, we use preservatives to maintain the quality of our products, but we try to blend as little burden on the skin as possible.

Can it be used in combination with products from other companies?

You can use it in addition to your usual skin care products.

Please tell me how to use it.

Use it as a new habit after washing your face in the morning and at night, or after your regular lotion.
Take a pearl-sized amount or an appropriate amount and gently apply it to your face, neck, and back of your hands.
If you are worried about dryness, please apply it again.

How soon will you notice the change?

There are individual differences in skin turnover (skin rebirth cycle) depending on living environment and age, but please use it for 3 to 4 months as a guide.

Is there an expiration date?

The expiry date is 3 years from the date of manufacture when stored unopened and properly stored.
Avoid storing in extremely hot or cold places and in direct sunlight.
After opening, the quality will not change immediately, but we recommend using it up as soon as possible.

What should I do if my skin becomes itchy or red after using the product?

If you notice any abnormalities on your skin, immediately discontinue use and consult a dermatologist.
If you continue to use it, it may deteriorate.

OTHEROrdering & Delivery

Do you charge for shipping?

Free nationwide shipping.

How many days will it take to ship the order?

Usually, it will be shipped by Yamato Transport Co., Ltd. within 3 to 5 business days from the date of purchase.

・In some areas such as Hokkaido, Okinawa, and remote islands, delivery may take longer than usual.
・If you are not at home, an "absence delivery slip" will be mailed to you.
・Orders during long holidays such as the year-end and New Year holidays and Golden Week may vary from the normal delivery date.
・The delivery date may be delayed due to bad weather or disasters. Please note.

What are the payment methods?

credit card payment

Other payments
We accept Amazon Pay, Shop Pay, Apple Pay, and Google Pay.

Can I cancel / return / exchange / change my order?

We do not accept cancellations, returns, exchanges, or changes after the order has been confirmed.
Please check your purchase details carefully before placing your order.
Please note that we cannot accept cancellations or refunds in the unlikely event that you refuse to receive the delivered product.

In the unlikely event that a product or quantity different from your order arrives, or if the product is damaged or defective, we will take care of it. Please check the [ Shopping Guide ] for details.

I want to change the shipping address.

If you wish to change the delivery address after confirming your order, please contact Yamato Transport using the tracking number provided in the "Notice of Completion of Shipment of Ordered Product" email.

If you want to change your address before confirming your order, you can do so by clicking [Confirm Address] after logging in to My Page.

There is no statement or receipt in the package I received.

Paper invoices and receipts are not included in the package due to environmental considerations. You can download it from the "Information email on completion of order product shipment". Alternatively, please download from My Page if necessary.

Can I specify the delivery date and delivery time?

I am sorry. We do not accept delivery date designation.

Can I specify a shipping company?

You cannot specify the delivery company.
All products will be delivered by Yamato Transport Co., Ltd.

Can you ship overseas?

Overseas shipping is we do not do.

I haven't received an order confirmation email.

If you do not receive the email, please check the following.
・Please set the reception setting for the case email address "contact@bonu-bonu.com" or the domain "@bonu-bonu.com" that is set to refuse or allow reception.

・Cases that have been sorted into the spam folder Depending on the server you are using, it may have been automatically sorted as spam by mistake.
Please check your spam folder.

・Other cases The entered e-mail address is incorrect.
Your inbox is full.

Can I purchase at stores?

It will be sold only on the online shopping site.


What kind of "rice resin" is used in the container?

"Rice resin" is an environmentally friendly domestic biomass plastic derived from rice (non-edible).
Using new technology, we have upcycled rice that would otherwise be disposed of, such as old rice that is not suitable for eating, and rice crackers produced by rice cracker manufacturers.

The color of the container is uneven, but could you replace it?

Due to the characteristics of "rice resin", there are individual differences in the smell and color of the container.
We do not accept returns or exchanges due to the characteristics of line resin. We hope you will enjoy it as a unique package in the world.